This policy outlines how Mawer Design stores and deletes project files, website assets, and design materials following project completion where no ongoing maintenance or management agreement is in place.
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Business Details: Mawer Design
Email: info@mawerdesign.co.uk
Asset Retention Period
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All project files created by Mawer Design, including but not limited to:
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Website layout files
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Design assets
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Graphics created in Canva
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Logo variations (if created)
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Raw design files
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Exported versions
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Content documents
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Project notes
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…are retained for a maximum period of 30 days after final handover.
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Definition of Handover
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“Handover” is considered complete when:
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The final files, assets, or website credentials have been provided to the client
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The final invoice has been paid in full
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The project has been formally marked as completed by Mawer Design
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The 30-day retention period begins from this date.
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Retention of Essential Records
While most project-related files will be deleted from our systems and software 30 days after handover, certain essential documents will be retained for record-keeping and accounting purposes. These include invoices, contracts, and other legal or financial documentation necessary to comply with business and statutory requirements.
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This ensures we maintain proper records for auditing, accounting, and regulatory purposes, while continuing to protect client privacy and reduce unnecessary digital storage.
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After 30 Days
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After the 30-day period:
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All project files will be permanently deleted from Mawer Design’s systems
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Access to shared folders (e.g., Google Drive, Canva link, etc.) may be removed
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Mawer Design accepts no responsibility for recovering deleted files
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A restoration or re-creation fee may apply if assets need to be rebuilt
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Third-Party Platforms
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Where files have been shared via third-party platforms (such as Google Drive, Canva, or website platforms), those platforms may retain copies in accordance with their own policies. Mawer Design is not responsible for data retained by third-party services once access has been granted or files have been shared.
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Maintenance Clients
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If the client is enrolled in an ongoing maintenance package, assets relating to the website will be kept for the duration of the agreement.
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Client Responsibility
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It is the client’s responsibility to:
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Download and store all final files
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Back up their website, content, graphics, or branding materials
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Save any login credentials or passwords provided
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Mawer Design is not responsible for loss of files after the 30-day retention period.
Exceptions
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In certain circumstances, files may be retained beyond 30 days where reasonably necessary, including:
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Legal or regulatory obligations
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Ongoing disputes or claims
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Active support requests
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Data Protection
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This policy should be read alongside our Privacy Policy, which explains how personal data is handled and retained.